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scionfor123 on Mar 22, 2023
5 out of 5 starsExcellent quality and very detailed intricate work . I love it ❤️❤️❤️❤️
Karisha responded on Mar 23, 2023
Thank you for the kind words and review! I'm so glad you liked your box.
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Michelle on Feb 11, 2023
1 out of 5 starsThe whole purchase/return was a very bad experience. After an extremely long delay in shipping, despite the seller telling me she would ship the item next day, on two different occasions- a week apart from each other, it finally did ship and arrived broken and of poor craftsmanship. Not to mention her shop name directly resembles another Etsy seller who's famous for her high quality work (LunarArtHouse) as well as this design is almost a direct replica of that person's designs. I feel this is very misleading and this seller should get her own designs and improve her work quality, and customer service.
Karisha responded on Feb 12, 2023
Hi Michelle, I appreciate your feedback, and can certainly understand your frustration about your key breaking, and the misunderstanding we had regarding your shipping. However, your box did ship within the 5-10 business day timeline specified on the made to order listing you had ordered from, and your refund was issued immediately as soon as I received confirmation that your return had been shipped. You are also correct that my shop name and the design you bought were both inspired by Candace, as I am a big fan of her work and art, but in no way am claiming to be her. Overall I am sorry the experience was so bad for you as I had worked really hard to make something I full heartedly wanted you to like. This has definitely been a learning experience for me that I hope I can grow and improve from.
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